Refund Policy

VDC store has always been known for its high-quality Magento extensions and excellent eCommerce store support services. However, we have never stopped trying to figure out how to better serve our customers and bring them the best we have to offer.

VDC store offers a refund policy with the goal of improving the post-purchase customer experience. If requested, this refund policy promises to return 100% of the money within 30 days. As a result, it is expected to add value to our products and services.

Three-Day Delivery

We are excited to introduce our new three-day delivery option for eligible orders. When you select three-day delivery at checkout, your order will be processed and dispatched the same business day (for orders placed before 2:00 PM), with delivery expected within three business days.

Please note that three-day delivery is available on qualifying products and within supported regions. If your order is not delivered within the promised timeframe due to a fault on our end, you are entitled to a full refund of the delivery charge. To raise a delivery-related refund, please contact our Customer Support team with your order details.

How do I apply for a refund?

After deciding to receive a refund, you must contact our Customer  Support executive and provide your order details. Our Specialists will verify the order details, validate the Refund terms, and process the refund.

We will reverse the amount of the purchase to your Credit Card/Debit Card or Paypal account once we have completed processing your refund. The amount will be refunded to you within 7 business days, depending on whether you used a credit card or Paypal.

Please keep in mind that once a refund is issued, you agree to remove the relevant Magento extension(s) from your website/store. The Magento extension may not be redistributed, modified, or resold in any way. You are not permitted to rent, lease, or sublet your property.

For any queries or questions, you can reach us @(help@vdcstore.com)

Thank you.